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Change display name won't let me log in.


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I recently came back to play after a couple of months and had problems logging in. I had to reset my password and unlock my account, but nothing seemed like it had been accessed by anyone else. Now the home screen prompts me to change display name before I can play. Unfortunately the link on the menu screen is expired or incorrect so it just sends me to a dead page. Is there anywhere I can change the display name on my account? It will not let me change it through the website via "edit profile".

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What display name are you actually using to try and log in with? if it's asking you to change your display name its usually because of the following...

The name is too long and surpasses the character limit.
The name is too short.
The name includes characters which aren't allowed such as _ or . etc...

 

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  • 4 months later...
 

What display name are you actually using to try and log in with? if it's asking you to change your display name its usually because of the following...

The name is too long and surpasses the character limit.
The name is too short.
The name includes characters which aren't allowed such as _ or . etc...

 

What is the character limit? and how do we go about changing the display name, I can't find the option or button to lead me to the change.

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  • 4 months later...
 

Having same issue, but can't figure out how to change my display name.

Its typically cause your name you are logging in with is too long. Make sure you type what your username is and not an email and your username needs to be between 3-12 characters. If you need continued support, check the discord its a bit faster.

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